[Feature Update] 🌟 Christmas came early (win $200 + 6 new features to unwrap)

Hey it's Mica,

Our product team has been busy “wrapping up” the year with 6 quality of life features that are otherwise hard to prioritize.

We’re also busy in our workshop preparing for the “Best of 2025 Awards” that we started last year. This year, we wanted to get our readers more involved.

I got approval from the boss to run a raffle for our loyal email subscribers. We’re giving away $200 in Amazon gift cards for a few minutes of your participation (jump to the bottom to see 👇).

Ready to open up 🎁 your product updates?

Happy Holidays and sorry (not sorry) for the holiday dad jokes,
-Mica
Head of Operations

🎁 Time to unwrap

Each year the product team looks through their lists and checks them twice.

Looking for frustrating product experiences, manual work arounds, or any improvements where we want to make our customers say “ohhh, that’s nice.”

Last year we added:

• More login options for members (Apple and Microsoft)

• A universal support center for members (less support load for program managers)

• New data importer (easier for admins to add members in bulk)

• Managing addresses in the Member portal for smoother reward deliveries

This year I believe the team has topped last year’s features. Let me know how they did.

📊 #1 Weekly Digest: Stay on top of your program without logging in

New weekly admin email keeps you informed about how your referral program is performing and what needs your attention.

Every week, you'll see key stats and action items:

• Issue rewards or add funds

• Add new members to your program

• Invite members to start sharing

• Review pending or qualified referrals

🔗 #2 Improved Direct Add: Give members more ways to share

The Direct Add share widget is very popular (especially with sales team) as it allows members to submit referrals for the business to follow up with.

Previously, the Direct Add share widget only included an add referral button and a share link. Now we've included more sharing options across social, email, QR codes, etc.

Members can now pick their preferred method (up to 6 sharing options):

• Add a referral directly or share unique link (original functionality)

• Share via social media

• Send through email platforms

• Message via mobile apps

• Share via personal QR code

↩️ #3 Revert Referral Statuses: Fix referral approval mistakes

Accidentally approved a referral? Automation gone wrong? Weird use case you didn’t account for?

Now you can change a referral’s status to a prior status without having to submit a support ticket. We previously prevented a referral from “moving backwards” so that it wouldn’t affect any earned rewards.

This update lets you change the referral’s status while also showing smart alerts of what happens if you move forward with the change.

📝 #4 Member Portal Fields: Members update custom fields directly

Members can now add/edit their details directly from their Member Portal. This makes it easier to collect and keep data accurate.

Beyond basic contact info, you can decide if you’d like Members to update any of their custom fields. You control what fields can be updated and what can’t.

Examples of custom fields include:

• T-shirt/swag sizes - collect sizing information for branded merchandise

• Interest categories - select product lines or service categories of interest

• Social media handles - collect usernames/handles for recognition or social proof campaigns

• Payment details - gather alternative email addresses for digital payouts

• Reward preferences - pick preferred reward type

🎯 #5 Profile Navigation: Faster to work with member and referral profiles

Want to keep track of your power users? Need to follow up and trouble shoot an issue?

Three small improvements make it easier to interact with member and referral profiles:

• Pin member/referral profiles - save key members and referrals as shortcuts in the navigation for easy access

• Clearer copy icons - no more guessing which properties you can copy (now it’s obvious and easier to copy fields)

• Cleaner timestamps - timestamps are hidden by default to reduce visual clutter and decrease information density

💪 #6 Recruiter Feature: Free for 10 recruiters for all of 2026

We introduced early access to Program Recruiters in September 2025 to turn your frontline rep’s 1-on-1 interactions into high impact referrals.

Now we’re giving everyone 10 free recruiters for all of 2026 to help customers better promote their referral programs.

Over the next month, we’re also rolling out some nice improvements to Program Recruiters and creating new instructional guides (stay tuned).

🗳️ Vote for Best of 2025 Awards (win $$$)

We ran a crazy referrals ideas contest over the summer and it was so much fun, we wanted to do something similar to finish the year.

[Question #3] If you controlled our product roadmap, what would you have us build? (REPLY TO THIS EMAIL)

We’d love to hear about the biggest, most impactful features that would make your referral program 10X better. Feel free to get creative and really think outside the box.

Here are a few prompts to get you thinking:

• How could AI help you manage/design your program?

• What is your biggest pain or most time-consuming task?

• What feature would let you double the number of people joining and sharing?

• What integration would save you the most time?

• Are there any major product gaps missing?