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- [Feature Update] 🌟 Christmas came early (4 new features to unwrap)
[Feature Update] 🌟 Christmas came early (4 new features to unwrap)
Microsoft and Apple ID program access, universal support center, import tools [+ more]
Mica 🔷 Referral Rock
December 18, 2024 • Estimated Reading Time: 5 minutes
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Hey it’s Mica,
Our product team has been busy “wrapping up” for the year.
We have a lot planned for next year and can’t wait to get it in your hands. We’d love to hear from you:
[Poll] What feature are you most excited about in the new year?Please pick one. |
Ready to open up 🎁 your product updates? Keep reading below.
Happy Holidays,
-Mica
Head of Operations
🤝 Increase engagement with Microsoft and Apple IDs
Making it easy to access your program means more people will share your business (bringing in more referrals).
Now 99% of smartphone users can access your program with a single click using their Apple or Microsoft accounts - in addition to existing Facebook, Google, and passwordless email options.
Pro Tip: All these sign-in options are now configurable. So if you didn’t like Google or Facebook as options, you can now turn them off in your program’s settings to suit your preferences.
🔍 Instantly provide help to program members
We built a universal support center that can be used for any program. This support center answers your members' most common questions so they don’t need to ask you.
We’ve also added options for custom links and menus for more tailored support directly from the Member Portal:
Custom links to your own resources or guides
Contact email for questions needing personal attention
Pro Tip: If you're an existing customer, the universal support center can be enabled in your portal brand settings (on by default for new accounts).
📬 Make sure rewards get delivered to the right place
Members can now update their reward delivery information anytime in their Portal.
No more tracking down addresses - let members handle their own delivery details, ensuring rewards always reach the right destination.
Here’s what members can manage in their Member Portal:
Add a mailing address for physical rewards (checks, swag, etc.)
Set PayPal or Wise email addresses for digital payments
See only relevant fields based on the program’s reward types
Update their info instantly for all future rewards
Pro Tip: Use program and reward notifications to remind sharers to verify their delivery information when they earn rewards or add a referral.
📋 Importing your data just got a whole lot easier
No more formatting spreadsheets or fixing errors offline. Our new importer handles everything in one place.
Upload your spreadsheet in its current format - no need to rename columns or reorganize data
Smart column matching automatically identifies and maps your data to the right fields
Cut and paste data directly into the importer
Preview your data and fix any errors before finalizing the import
Pro Tip: when importing new members, create a list so you can send them emails and run additional analytics.
