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- [July 2023] What's new in Referral Rock
[July 2023] What's new in Referral Rock
Customer referral vs affiliate programs, product updates, customer love & more
Welcome to the July 2023 roundup, where we share whatās new in Referral Rock. š¤ Other semi-monthly editions include Data Insights and Feature Updates.
Hi there,
Happy mid-summer ā we hope itās been a good one for you so far!
July marked the launch of our new Program Template Picker. š„³Ā Whenever you start a new program on Referral Rock, you can choose between a Customer Referral ProgramĀ and an Affiliate & Partner Program, with templates for each.
Whatās the difference between these types of programs? you might be wondering (donāt worry ā many people confuse them). Some key distinctions:
š§š¼āš¤āš§š½ Customer referral programs | š¢Ā Affiliate marketing programs |
More on the new program picker (+ other updates) below. š
Until next time!
-Erin
š£Ā Product Updates
Program Template Picker: When you add a program to a new or existing account, you can now choose between a Customer Referral, Affiliate & Partner, or Not Sure option. Picking a program type will determine your initial program settings and provide you a template for building. The settings can be modified at any time.
Program Template Picker
Restricted Member Portal View: This new view allows members to see parts of their portal (including share links) without requiring authentication. More to come on frictionless sharing updates in the next newsletter!
Bug fixes:
Admin operators can access reward details and re-issue Tango rewards as needed
Improvements to conversion form tracking
Clearer organization of email campaigns (see āManage Member Campaignsā and āManage Invite Campaignsā buttons in your program dashboard)
ā¤ļø Customer Love
HubSpot integration for the win!
Featured case study:Ā How CoolBot turned 10% of its customers into brand ambassadors with Referral RockĀ