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- [May 2025] 🤘 9 feature updates + wild experiment
[May 2025] 🤘 9 feature updates + wild experiment
Portal upgrades, program/reward management, a better Mica
Mica 🔷 Referral Rock
June 04, 2025 • Estimated Reading Time: 4 minutes
Hey it’s Mica,
Everyone has thoughts and feelings about AI. People are excited, worried, amazed, unimpressed, and tired. I’ve experienced all these things, but mostly I’m curious about how it affects my life and Referral Rock.
That curiosity led me to start tinkering with building a digital Mica that knows everything I do about referral marketing. What began as a fun experiment has turned into a really valuable tool for our team.
Yet, not all products need AI front and center, but they should constantly improve the experience for their users. For a referral platform (like ours), our customers want features that save them time and make the experience better for their referral program members.
This month, we focused on exactly that - improving both what your referral program members see and what you experience behind the scenes. Here's what we shipped:
5 Member Portal upgrades
4 program management improvements
Groundwork for major reward update (coming soon)
Check out digital Mica (AKA Professor M. The Referral Nerd) and details on all the feature updates 👇👇.
Let’s dive in,
-Mica
Head of Operations
🧠 Meet Professor M. The Referral Nerd
We set out to build an internal tool trained exclusively on our content (support docs, integration docs, newsletters, webinars/videos, best practices, etc.) to help our team answer product and integration questions.
Every day, our team asks questions (or even talks to) Professor M. I then review each conversation and correct any mistakes (there have only been a few, and never the same mistake twice).
We’ve been so impressed with the answers that we want to share the tool with you.
I review every conversation, so if you’re unhappy with any answers, just leave your email address and let me know. I’ll follow up and correct any mistakes.
🎉 5 Member Portal Upgrades
We rolled out 5 updates to the Member Portal that improve the look and feel, offer more registration options, and give you greater control over how your program works.
Better navigation - modern (less busy) design, nested menus, improved mobile experience
Logo auto-resizing - automatically resize any logo to correctly display on any screen or device no matter the dimensions
Program access control - new options to control who can join your programs
Optional custom fields - make custom fields optional when people register
Direct Add configuration - share link is now optional on the Direct Add widget
🔧 4 Program Management Improvements
We also released 4 updates to make your programs easier to manage.
Feature Update | Details |
|---|---|
Member Profile Migration | Move members between programs with one click without losing member history |
View Custom Fields on Profile Views | Custom fields now display properly across all profile views |
Bulk Coupon Deletion | Delete all unused coupon codes at once (much easier to replace old codes quickly) |
Enhanced Reward Webhooks | Reward webhooks now include more detailed payment information on when a payment is sent, where it was sent to, and if there was a problem |
🚀 Coming Soon: Major Reward Management Update
Ever since we released our biggest UX update ever in February, we’ve wanted to match the reward profile views with the awesome ones we did for member/referral management features, and we’re almost there. Reward Profiles, Quick Actions, and more are coming soon. Stay tuned!
